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How legodewa Protects Your Privacy

When you open an account with us and deposit through DANA, OVO, GoPay or QRIS, we keep your details encrypted and separate from our live-table streams and slot…

Account security from day oneEncrypted payment detailsYour request, your timeline

Explore the Lobby Read FAQ

What We Collect and Why

legodewa Service availability depends on jurisdiction. Users are responsible for checking local law before access.

legodewa collects your name, email, phone number, date of birth and wallet details when you register. We use this information to verify your account, process deposits and withdrawals via DANA, OVO, GoPay and QRIS, and keep your lobby activity safe. We do not sell your data

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to third parties. Your deposit and withdrawal history stays with us to meet payment-processor requirements and where local law permits. We also log your device type, browser and IP address to detect unusual login patterns and prevent fraud on your account. If you contact our support
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team via chat or email, we keep that conversation record for up to two years so we can help you faster next time.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUT ANYTIME

How to Contact Us About Your Privacy

We answer privacy questions and account-access requests through multiple channels. Send us an email, start a chat from inside your lobby, or reach out during our support hours. Response times depend on how you contact us and the complexity of your request.

Team online

Live Chat

Open the chat icon in the bottom-right corner of the lobby. Our team responds in real time during peak hours (08:00–23:00 Western Indonesian Time) and handles urgent account concerns first.

Email Support

Send your privacy question or data-access request to [email protected]. We aim to reply within 48 hours with a detailed answer or next steps for your request.

Account Settings

Visit your Account menu → Privacy & Security to review what data we hold, download your account history, or update your contact details and communication preferences.

HOW WE SAFEGUARD

Data Security and Your Account Rights

legodewa encrypts all sensitive information—passwords, payment tokens from DANA, OVO, GoPay and QRIS, and game-session activity—using industry-standard TLS 1.3 protocols. We store your data on secured servers in regulated data centers.

Encryption Standard

All deposits, withdrawals and account logins use TLS 1.3 encryption. Payment tokens from DANA, OVO, GoPay and QRIS are never stored in plain text on our servers.

Data Retention

Your deposit and withdrawal history is kept for three years where local law permits. Account activity logs are held for two years. Deleted accounts are purged after 30 days unless law requires longer retention.

Your Access Rights

Log into Account → Data & Downloads to request a copy of your full data history, including game activity, payments and support chats. Downloads are emailed within three business days.

Update or Delete

Change your email, phone or address in Account → Personal Details. To delete your account, submit a request through the same menu and we'll guide you through the verification process.

Cookie Control

Essential cookies (session, login) stay active for security. You can disable marketing and analytics cookies in Account → Privacy & Security or in your browser preferences.

Questions or Concerns

Privacy concerns? Email [email protected] with your account email and issue. We respond with a full explanation and next steps within five business days.

Your Privacy Questions Answered

Read what other account holders ask us about how we handle data, cookies, and account security on legodewa.

We securely delete your personal data within 30 days of account closure. Deposit and withdrawal records tied to payment compliance stay in our archives for three years where local law permits, but are not linked to your profile. You'll lose access to the lobby immediately once you confirm deletion.

Yes. Go to Account → Data & Downloads, click 'Request My Data', and we'll email you a complete file within three business days. The file includes your profile, deposit/withdrawal history, game activity, and support messages. You can download it, print it, or keep it for your records.

We never store your full card or wallet number. DANA, OVO, GoPay and QRIS tokens are encrypted the moment they enter our system and held in a separate, isolated database. Payment processors handle the actual transaction; we see only confirmation codes and amounts.

No. We do not sell, rent or share your personal data with marketing firms, data brokers or third-party advertisers. We share only the minimum information with payment processors (DANA, OVO, GoPay, QRIS providers) and fraud-detection partners to keep your account safe and process withdrawals on time.

Payment processors and financial regulators require us to retain withdrawal and deposit history for audit and compliance purposes. This protects you too—if a dispute arises, we can prove the transaction details immediately. Depends on local law where you play.

Open Account → Privacy & Security and toggle off 'Analytics' and 'Marketing' cookies. Essential cookies (session, login) must stay on so the lobby works. You can also disable cookies in your browser settings, though this may slow down your login experience.

Yes. Log into Account → Data & Downloads, select 'Game Activity Report' and choose your date range. We'll email you a CSV file with every round of slots, table games and live-table bets within 48 hours.

How legodewa Protects Your Privacy

How to Contact Us About Your Privacy

Live Chat

Email Support

Account Settings

Data Security and Your Account Rights

Encryption Standard

Data Retention

Your Access Rights

Update or Delete

Cookie Control

Questions or Concerns

Your Privacy Questions Answered

01 What happens to my data if I delete my account?

02 Can I see all the data legodewa holds about me?

03 How secure are my DANA, OVO, GoPay and QRIS details?

04 Do you sell my information to other companies?

05 Why do you keep my withdrawal records for three years?

06 How do I turn off cookies?

07 Can I export my game history?

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